F.A.Q

1. General Information

• What services do you offer?
  ZNS Group LLC provides a wide range of handyman services, including painting, flooring, drywall, plumbing, deck repair, ceiling fan installation, appliance repair, and more. For a full list, visit our Services Page.

• What areas do you serve?
  We serve a 25-30 mile radius around Monroe, Georgia.

• How can I schedule a service?

    You can schedule a free estimate by visiting our Booking Page or calling us at (470) 289-0327.

• Do you offer free estimates?

    Yes, we provide free estimates for all our services.

2. Pricing and Payment

• How do you determine service pricing?
  We use factors such as the scope of the project, materials required, and estimated labor time. All pricing is transparent and provided upfront.

• What payment methods do you accept?
  We accept credit cards, checks, Zelle and cash

• Do you offer discounts?

We offer referral discounts.

3. Scheduling and Availability

• What are your working hours?
  Mon - Sat   9am-5pm

• How soon can I book an appointment?
  Availability depends on the current schedule, but we strive to accommodate requests as quickly as possible.

• Do you provide emergency or after-hours services?
  Yes, we do provide emergency services after hours. Please contact us for more information.

4. Service Quality and Guarantees

• What materials and tools do you use?
  We use high-quality materials and tools to ensure durable and reliable workmanship.

• Do you offer a warranty or guarantee for your services?
  We are currently developing a warranty policy to ensure customer satisfaction. Stay tuned for updates!

• What happens if I’m not satisfied with the service?
  We are committed to resolving any issues promptly. Please contact us directly to discuss your concerns.

5. Specialized Services

• Do you offer seasonal maintenance packages?
  We’re exploring seasonal maintenance packages to help clients keep their homes in top shape year-round.

• Do you provide services for seniors or individuals with disabilities?
  Yes, we are considering specialized services tailored to seniors and individuals with disabilities.

• Can you handle large projects like deck repairs or multiple ceiling fan installations?
  Absolutely! We have the tools and expertise to handle large or complex projects efficiently.

6. Customer Support

• How can I contact you if I have a question or issue?
  You can reach us via phone at (470) 289-0327, Email: fitz@znshandyman.com, or through our website chat.

• What is your process for handling complaints?
  We are in the process of developing a formal complaint resolution system. For now, please contact us directly, and we will address your concerns promptly